Privacy Policy

Last Updated: July 1, 2023

At EuroCarInsurance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect information using:

  • Cookies (small data files stored on your device)
  • Web beacons (electronic images that allow us to count visitors)
  • Log files (records of website activity)
  • Local storage (data stored in your browser)

2.3 Third-Party Sources

We may receive information about you from other sources, including:

  • Business partners
  • Service providers
  • Public databases
  • Social media platforms (if you connect your account to our services)

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

3.1 Providing Services

  • Presenting our website and its contents to you
  • Processing and fulfilling your requests
  • Managing your account and providing customer support
  • Personalizing your experience on our website

3.2 Communication

  • Responding to your inquiries and requests
  • Sending administrative information (such as account updates or policy changes)
  • Delivering marketing communications about our services (with your consent where required by law)
  • Sending newsletters and educational materials

3.3 Improvement and Analysis

  • Analyzing usage patterns and preferences
  • Conducting research and surveys
  • Developing new features and services
  • Testing and troubleshooting website functionality

3.4 Security and Compliance

  • Protecting against, identifying, and preventing fraud and unauthorized transactions
  • Enforcing our terms, conditions, and policies
  • Complying with legal obligations
  • Resolving disputes and addressing problems

4. Disclosure of Your Information

We may disclose personal information that we collect or that you provide in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:

  • IT and system administration providers
  • Customer service and support providers
  • Analytics providers
  • Email and communication service providers

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information to enforce our terms, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

5.1 Access and Portability

You may have the right to access and receive a copy of the personal information we hold about you.

5.2 Rectification

You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

5.3 Erasure

You may have the right to request that we delete your personal information in certain circumstances.

5.4 Restriction

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

5.5 Objection

You may have the right to object to the processing of your personal information in certain circumstances.

5.6 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

5.7 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

We are based in Sweden and operate primarily within the European Union. However, we may transfer, store, and process your information in countries other than your own. Whenever we transfer your personal information outside of the EU, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards in compliance with applicable data protection laws.

8. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: [email protected]
  • Mail: EuroCarInsurance, Sveavägen 56, 111 34 Stockholm, Sweden
  • Phone: +46 70 123 4567

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes upon data protection laws. However, we would appreciate the chance to address your concerns before you approach the authority, so please contact us in the first instance.